Refund policy
Return Policy
Thank you for choosing TALID. We are committed to providing a premium fragrance experience and ensuring your satisfaction with every purchase.
Returns
Due to the nature of perfume products and for hygiene and safety reasons, we only accept returns for items that arrive damaged, defective, or incorrect.
To request a return, please contact our customer support within 48 hours of receiving your order. The product must remain unused, unopened, and in its original packaging. Proof of purchase is required for all return requests.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the status of your refund request.
If approved, your refund will be processed through the original payment method. Depending on your payment provider, the refund may take up to 7 business days to appear in your account.
Exchanges
We are happy to replace items that arrive damaged, defective, or if you received the wrong product. Please contact us as soon as possible so we can arrange a replacement.
Shipping
If the return is due to a damaged, defective, or incorrect item, TALID will cover the return shipping costs.
For any approved return that is not the result of our error, shipping fees are non-refundable.
Contact Us
If you have any questions about our Return Policy, please contact our support team. We’ll be happy to assist you.